| This practical guide to understanding, developing, and applying emotional intelligence in the workplace. Details a four-part hierarchy of emotional skills: identifying emotions, using them to facilitate thinking, and understanding and managing emotions. |
| By
Wayd
on Mar. 7 2008
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Size:
3.1MB
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1289 View(s)
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"Favorited" by 1 user
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| Tags:
Emotions
,
Leadership
,
Management
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