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| 1.1 Why haven't I received the confirmation email? | |||||||||
| 1.2 Can I change the email address I used to create my eSnips account? | |||||||||
| 1.3 How can I create a playlist? | |||||||||
| 1.4 How can I get a file's URL? | |||||||||
| 1.5 How can I put the songs I have uploaded to eSnips on another website? | |||||||||
| 1.6 During registration, why do I keep getting the 'mistyped letters' error message? | |||||||||
| 1.7 When I upload video files, why does eSnips convert them into FLV format? | |||||||||
| 1.8 Are there any size limitations when uploading files? | |||||||||
| 1.9 I have a Mac computer; can I upload and share files on eSnips? What else can I do? | |||||||||
| 1.10 Where can I find the web address (URL) for my profile, my folders, or individual files I have uploaded? | |||||||||
| 1.11 How do I create sell my work on eSnips? How do I create a marketplace folder and price the files inside? | |||||||||
| 1.12 How do I get an account on eSnips? | 1.13 How do I create a public folder to share my files, music, photos or videos? | ||||||||
| 1.1 Why haven't I received the confirmation email? | |||||||||
First of all, make sure you really haven't gotten the confirmation email by checking the Junk Mail folder in your email account. Your email service provider's anti-spam application may have classified it as junk and placed it there mistakenly.
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| 1.2 Can I change the email address I used to create my eSnips account? | |||||||||
| eSnips uses your email address as the unique identifier for your account. For that reason, and for your account's security, there is no option to change your email address in your account. However, there are no limits as to the number of accounts a user can open, so that you can open a new account with a different email address. In order to move all your files from your first account to the new one, you must share your folders between the two accounts. You can do this by sending an invitation from folders in the new account to email address of the first one. After the folders have been shared between both accounts, simply move the files from your first account to your new one. You can also download all the files from your first account and upload them to the new account. |
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| 1.3 How can I create a playlist? | |||||||||
| Next to each file in each public folder, you have the option of adding the file to a quicklist. When the files you have added to the quicklist have an MP3 extension, you will have the option of listening and saving the playlist after adding the files to the quicklist. When you click "listen to playlist", you will have the option of saving the playlist: | |||||||||
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| On this page you can listen to the playlist, save the playlist or copy the code to use on another website: | |||||||||
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| 1.4 How can I get a file's URL? | |||||||||
| Please define the folder in which the file is stored as public, then click on the file's icon when inside the folder, and you will see the URL on the viewer page as below: | |||||||||
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| 1.5 How can I put the songs I have uploaded to eSnips on another website? | |||||||||
| In order to link your music files to another website you can use widgets which are graphically designed players. To enable the following features, please define the folder in which you have stored the mp3 files, as public. | |||||||||
| 1. Widgets for a single MP3 file: Click on the link "MP3 widgets" as marked bellow, next to the file you want to create a widget for: |
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| You can customize your widget on the widget page.You can then copy the HTML code to another site: | |||||||||
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2. Playlist widgets for up to 50 audio files: To create a playlist you can use either one of these to options: |
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| - Please click on "listen" when inside the folder; This feature will add all of the files on the current webpage to the playlist. Tip: If you change the view to "thumbnail", up to 12 files will be displayed on one page, allowing you to add several files at once. |
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| Clicking on "listen" will open the webpage below On this page you will be able to customize your widget and copy its code: | |||||||||
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| - Please click on "add to quicklist" next to the files you wish to add. | |||||||||
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| After clicking on "add to quicklist" next to the files you wish to add, the quicklist will be opened, allowing you to create a playlist widget: | |||||||||
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| On the webpage opened, you will be able to choose the player's design and define an automatic play if desired and complete the process by copying & pasting the playlist's code in order to display it on another website: | |||||||||
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| 1.6 During registration, why do I keep getting the mistyped letters error message? | |||||||||
| eSnips uses a random text recognition application to ensure that the account is being created by a human. If you see the error message "You mistyped one of the letters. Please enter the letters as they are shown in the image below", try to click on the "Give me other letters" link to generate a new image. If you continuously get the error message, please let us know using our support email. We apologize for the inconvenience. | |||||||||
| 1.7 When I upload video files, why does eSnips convert them into FLV format? | |||||||||
eSnips is in the process of converting all video files from their original format to flash video (FLV) This is being done for two reasons:
http://www.download.com/Riva-FLV-Player/3000-2194_4-10442977.html?tag=lst-0-2 |
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| 1.8 Are there any size limitations when uploading files? | |||||||||
There are only a few size limitations when uploading files to eSnips.
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| 1.9 I have a Mac computer; can I upload and share files on eSnips? What else can I do? | |||||||||
You can use either the Internet Explorer or Firefox browsers on your Mac in order to start using eSnips, to upload files and to share your stuff. However, you will not be able to download and use the eSnips Uploader and toolbar as it currently only supports the Windows operating system. We are working on making all of our features available to Mac users using the Safari browser. |
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| 1.10 Where can I find the web address (URL) for my profile, my folders, or individual files I have uploaded? | |||||||||
| You can set a "friendly" URL for pages that are accessible by anyone, not just a limited group. Instead of a long set of random numbers and letters, a friendly URL consists text determined by you. Friendly URLs can be set for your profile and your public folders. | |||||||||
| Your Profile To set a friendly URL for you profile, login to your account and go to your Profile tab. Enter your preferred profile address in the box on the top right. Please make sure to read the important tips mentioned in this box as well. |
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| To capture the existing URL for your profile, please log into your account. Click your name on the "My home" tab to see your profile page as others see it. This page has a unique URL in your browser's "address" box that you copy or save on your "favorites". | |||||||||
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| Public Folder When you create a public folder, you determine its name and URL. You will be able to see this unique web address every time you enter the folder, and you can copy the link or save it on your browser favorites. |
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| Files: music, images, photos, videos and other documents in public folders For every file that you upload to a public folder can be reached with a direct URL. This URL can be found in the file viewing page, underneath the file, with the title: To link to this file copy and paste the address below. |
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You can also create a widget, which is an animated or graphic link to your files from other websites, such as your blog or personal website. To automatically generate HTML script in order to create a widget for your files, click the "Create a Widget" link below the file. To learn more on widgets please read: http://www.esnips.com/widgets/about.jsp. |
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| 1.11 How do I create sell my work on eSnips? How do I create a marketplace folder and price the files inside? | |||||||||
| To sell your creations on eSnips, you'll need to take two steps: setting up your payment service currently limited PayPal and pricing for the items you want to sell. You can read more about selling on eSnips at: http://www.esnips.com/paypal/about.jsp | |||||||||
| Set up your payment service You can set up your payment information by entering details of your payment service information. Currently all sellers on eSnips are required to have a PayPal account. http://www.esnips.com/ECommerceSettingsAction.ns?action=init |
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| Price the items you want to sell Start by setting up a Marketplace folder. There are two ways to do so: Option 1: Create a new public folder and check "Yes, I want to sell stuff in this folder" |
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| You can sell your creations on eSnips by either uploading the file you want to sell, such as a music or MP3 file, or upload a photograph of the item you want to sell, such as a painting or piece of jewelry. To set the price for your item, click "Sell this item" next to the file (be sure to use the List or Details view of the file's contents.) | |||||||||
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| 1.12 How do I get an account on eSnips? | |||||||||
Getting an account and free space on eSnips is easy, and takes place in two steps: registration and confirmation. The registration page looks like this: |
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| To create an account you will need to enter your email address, a password of your choosing, and a short test to confirm your humanity. eSnips uses your email as the unique identifier for your account, and also to ensure that only you can access your account. A confirmation email is sent to the email address you provide for security purposes. You can start uploading and sharing files immediately and have a full week in which to respond to the confirmation email to fully activate your account. | |||||||||
| 1.13 How do I create a public folder to share my files, music, photos or videos? | |||||||||
| A public folder enables you to upload and share files with an unlimited audience. Anyone can visit your folder and see your music, images, videos or documents. To create a public folder you must be logged into your eSnips account. From the "My home" tab, you can click on the "create folder" option, under "Things you can do". | |||||||||
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| Alternatively, you can click on the new folder link in the My Shared Folders column under the Folders tab. | |||||||||
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| In both cases, youll reach the Create New Folder page, which will allow you to enter your folder's name, its audience, a description and tags. | |||||||||
| Back to main F.A.Q page |
